Tag: refunds
M&S stops online orders and issues refunds after cyber attack
Marks & Spencer (M&S) says it has stopped taking online orders as the company struggles to recover from a cyber attack. Customers began reporting problems last weekend, and on Tuesday the retailer confirmed it was facing a “cyber incident”. Now, M&S has entirely paused orders on its website and apps – including for food deliveries…
Luxury tights brand Wolford apologises for delays to orders and refunds
Exclusive: Skinwear firm admits delivery services overstretched amid heavy criticism from customers Shoppers have taken to the reviews site Trustpilot to warn others against making orders, with some saying they had waited for more than a month for their goods to arrive and had been unable to obtain a refund. Almost 90% of the 460…